Warranty

According to the portuguese legislation, all jewels have a two-year warranty.

The warranty does not cover the natural oxidation of the silver or the wear of the gold plating as well as signs of use, the passage of time, visible marks of misuse, improper maintenance and cleaning, negligence and accidents.

Jewels that have been modified by others than Zalaia Jewels lose their warranty.

During the warranty period, the defective product will be repaired free of charge or replaced with a similar item. For warranty purposes, the invoice number must be indicated.